The Club Member report shows the number of stays for Club Members during the dates specified. This report is typically used to see how frequently club members stay at the property. Once generated, the report shows all stays for each club member, grouped by club number, for the specified date range.
NOTE: Club Member numbers can be assigned to each Guest using the Other tab of the Guest Information screen.
The report shows the room number, guest name, arrival and departure dates, status, guest type, origin and segment, and the number of nights stayed, with details of nights earned, comps consumed and comps outstanding also shown.
The Club Member Report command may be found in the Other Reports section of the Reports Menu.
The Reports Menu can be accessed by clicking the Reports icon on the Action Bar:
OR
The Reports Menu screen is divided into four sections, Room Reports, Revenue Reports, Managers Reports and Other Reports.
The Club Members command is in the Other Reports section.
When selected, the Club Report screen will open.
Date Range: Select the date range for the report. By default the reporting will be for one month, beginning with today's date
Start: Use the drop-down menus or the calendar icon to select the Date you wish to have the reporting begin. By default the Date selected is today's Date.
End: Use the drop-down menus or the calendar icon to select the Date you wish to have the reporting end. By default the Date selected is one month from today's Date.
Report Options: The report results may be filtered to show In-house stays only (i.e. the stays currently at your Property).
Show In-House Stays Only: This box may be checked or unchecked. By default it is unchecked.
When finished, click the orange button Show Club Report.
When generated, the report shows the room number, guest name, arrival and departure dates, the stay status, the guest type, segment and origin, number of nights, and company name. The number of nights earned and used (for the specified date range) are totalled per club member.
By default, the report is generated in PDF form and opens in a separate browser window. From there you can select to save or print the report, among other options. You can, instead, check the Generate report to excel checkbox to generate the report in HTML for downloading to Excel instead of PDF. The information in this case will then be correct for importing into another document rather than immediate viewing.
NOTE: The generated report appears as a pop-up window through your browser. If your browser is set to block pop-ups, you may receive a warning banner at the top of the browser. Click this banner and select to allow pop-ups so that you can view the report.
Date Updated June 16, 2021